Win Gaming Privacy Policy – How Your Information Is Protected

Win gaming collects certain information in order to deliver its services properly. What data is needed and why is clearly explained below.

Information collected at registration:

• Full name (for identity verification)
• Mobile number (for login and communication)
• Date of birth (for age verification – to confirm you are 18+)
• Email address (optional, for communication purposes)

Information collected during KYC verification:

• National ID or Passport Details
• Proof of address (utility bill or equivalent document)
• Selfie photo (for identity matching)

Information collected automatically during use:

• IP address & device information (for security purposes)
• Browser & operating system type
• Login times, pages visited, and betting activity
• Cookies & Session Data

Win gaming uses the data it collects solely for specific, defined purposes. No information is used for anything beyond what is necessary.

Win Gaming never shares your data with third parties for advertising purposes. If you no longer wish to receive promotional messages, you can opt out at any time by contacting the support team.

Win gaming shares data with third parties only in very limited circumstances and only the minimum information necessary.

• Payment Service Provider: Only the information necessary to process transactions is shared with bKash, Nagad, and Rocket.
• Legal Authorities: Win Gaming is required to disclose certain information when mandated by a court order or a valid legal request.
• Technology Partner: Technology service providers used to operate the platform (hosting, security) can only access the data strictly necessary for their specific services.

Win gaming's data storage operates across multiple security layers. How long your data is retained also follows clearly defined rules.

• Data for active accounts is retained for as long as the account remains open.
• Even after an account is closed, certain data may be kept for a specified period (typically 5 years) to meet legal requirements.
• Betting history and financial transaction records are retained in accordance with legal requirements.
• All data on our servers is stored in encrypted form and undergoes regular security audits.
• Only authorized staff can access specific data, and only to the extent required for their role.

In the event of a data breach, Win Gaming will promptly notify affected members and take all necessary action.

As a win gaming member, you have certain important rights over your own data. Contact our support team to exercise any of these rights.

Win Gaming's website and app use cookies. Cookies are small data files stored in your browser that help improve your experience on the site.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect how win gaming functions.

Win gaming is strictly for users aged 18 and above. We do not knowingly collect information from any minors.

• Age is verified at the time of registration using your date of birth.
• Age is reconfirmed during the KYC process.
• If an underage account is identified, it is suspended immediately and all associated data is deleted.

If you believe a minor is using win gaming, please notify us at support@wingaming.net.

Win Gaming may update this Privacy Policy from time to time. Members will be notified of any changes through the following methods:

• Via push notifications on the Win Gaming app.
• To the registered email address (if provided).
• Via an on-screen notification pop-up after you log in to the site.

Continued use of the platform after any changes constitutes acceptance of the updated policy. The date of the most recent update is always displayed at the top of this page.