After logging in to win gaming, go to the "Live" option in the main menu. There you'll find real-time scores for all ongoing matches — ball-by-ball updates for cricket and minute-by-minute scores for football. For live video streaming, click the camera icon next to a match — a stream will be available if you have an active balance. Some matches offer only a score tracker; where video isn't available, an animated match map will be shown on the match page. Live scores are even better on the win gaming mobile app — with push notifications enabled, you'll get instant alerts for goals or wickets. You can also follow the score of any match you've bet on directly from the "My Bets" section.
To join win gaming's referral program, log in and head to the "Promotions" or "Refer a Friend" section. There you'll find your unique referral link or code. Share it with a friend — once they register using your link and complete their first deposit, a referral bonus will be credited to your account. The bonus amount depends on your friend's first deposit. Typically, the BDT will appear in your balance within 24 hours of their deposit. You can refer multiple friends — each successful referral earns a separate bonus. A specific rollover requirement must be met before the referral bonus can be used — for details Bonus Page to find out.
After logging in to win gaming, click the account icon and go to the "My Bets" or "Betting History" section – you'll find a full record including date, match, stake, odds, and result. You can filter by specific date, sport, or status (active, won, lost). For deposits and withdrawals, head to the "Wallet" or "Transaction History" section – each transaction shows the date, amount, payment method, and status. win gaming generally stores betting and transaction history for up to 90 days. If you need older records, send a request to support@wingaming.net.
If the win gaming app won't open or keeps crashing, try these steps first: 1) Force-close the app and reopen it. 2) Restart your phone. 3) Check your internet connection – try switching between Wi-Fi and mobile data. 4) Clear the app cache (Phone Settings → Apps → Win Gaming → Storage → Clear Cache). If the problem is due to an outdated version Download Page to install the latest version. You can install the new version without uninstalling the old one – your data will be kept. On Android, you may need to allow installation from unknown sources. If the issue persists, contact support@wingaming.net with a screenshot.
For Sports Betting on win gaming, once a match ends and the result is confirmed, winnings are credited to your win gaming wallet instantly – usually within a few minutes. Winnings from Live Casino and slots are also added to your balance right away. After the funds appear in your wallet, withdrawals to bKash or Nagad typically reach your mobile within 15 minutes to a maximum of 24 hours. For your first withdrawal, processing may take a little longer if KYC verification hasn't been completed yet. Large wins (generally above ৳50,000) may require additional verification. If more than 24 hours have passed, contact support@wingaming.net with your transaction ID.
win gaming offers two options. For a temporary break, use Self-Exclusion: Settings → Responsible Gaming → Cooling-Off or Self-Exclusion. You can deactivate your account for anywhere from 1 day up to 6 months or 1 year. You won't be able to log in during this period. Once the period ends, your account will be reactivated automatically. To permanently close your account, send an email to support@wingaming.net with the subject "Account Closure Request". If you have a remaining balance, make sure to withdraw it before the account is closed. Permanent closure cannot be reversed, and any attempt to open a new account will be blocked.
Rollover or turnover refers to the condition that determines how many times you must use your bonus funds in bets before you can withdraw them. Here's an example: say you deposit ৳1,000 and receive a 100% bonus of another ৳1,000, giving you a total balance of ৳2,000. If the rollover requirement for the bonus is 10x, you'll need to place a total of ৳1,000 × 10 = ৳10,000 in bets on win gaming before you can withdraw the bonus. In Sports Betting, every bet counts toward the rollover, though odds generally need to be 1.50 or higher. You can always check your rollover progress in the Bonus section of your account – it shows how much has been completed and how much remains. For full terms and conditions, Bonus Page available.