Win gaming Terms & Conditions – Your Rights & Responsibilities at a Glance

You must be at least 18 years old to open an account with Win Gaming. Anyone under 18 is not permitted to register. If a member is found to have registered using false information, Win Gaming reserves the right to close that account at any time.

Each person may only hold one account on Win Gaming. Opening multiple accounts using the same mobile number, national ID, or payment account is strictly prohibited.

• The name, mobile number, and date of birth provided at registration must be accurate and genuine.
• KYC (identity verification) must be completed before your first withdrawal.
• Keep your account password and login details private – sharing them with anyone else is strictly prohibited.
• To update any account information, you must complete a verification process through the Support Team.

Deposits and withdrawals at win gaming are subject to specific rules, primarily in place to ensure security and prevent money laundering.

• Withdrawals can only be made to the same payment method that was used for the original deposit.
• Withdrawal requests will not be processed until KYC verification has been completed.
• Your daily maximum withdrawal limit depends on your VIP level.
• Win Gaming reserves the right to request additional verification for any transaction deemed suspicious.

Win Gaming does not charge any transaction fees on deposits. However, payment service providers (such as bKash, Nagad, etc.) may apply their own charges in accordance with their policies.

Certain general rules apply when betting on win gaming. These rules help ensure a fair and balanced environment for all players.

• The minimum stake per bet is ৳20, and the maximum limit is determined by your VIP level.
• Once you click "Confirm Bet", the bet cannot be changed or cancelled.
• During live betting, bet acceptance may be delayed while odds are being updated.
• If incorrect odds are displayed due to a technical error, win gaming reserves the right to void the affected bet.
• If a match is abandoned or cancelled, all bets on that match will be refunded.
• If one selection in an accumulator bet is voided, it will be counted as 1.0 odds.

All bonuses and promotions on win gaming are subject to specific terms and conditions. Full details are listed on each offer's page. The general rules are outlined here.

• The welcome bonus is available once only and applies to your first deposit.
• Bonus balances cannot be withdrawn until the rollover requirements for that bonus have been met.
• Multiple bonuses cannot be active at the same time – you must complete or cancel an existing bonus before claiming a new one.
• Win Gaming reserves the right to void bonuses where suspicious or abusive bonus activity is detected.
• Promotional offers may be modified or withdrawn at any time.

The following activities are strictly prohibited on the Win Gaming platform. Violations may result in permanent account closure and forfeiture of any remaining balance.

• Opening or operating multiple accounts.
• Opening an account using another person's identity or details.
• Misuse of bonus benefits — such as bonus washing or placing low-risk bets solely to meet rollover requirements.
• Sharing your account with a third party or placing bets on someone else's behalf.
• Placing bets using automated software or bots.
• Any interference with win gaming's operational systems.
• Using the platform for money laundering or any other illegal purpose.

Win Gaming continuously monitors all transactions and betting activity. If an unusual pattern is detected, an account may be temporarily suspended for review.

You may close your win gaming account at any time. If your balance is free of any rollover requirements, it will be returned to you in full.

• To close your account yourself, submit a written request to the support team.
• Win gaming may suspend or close an account at any time for breach of the rules.
• Once self-exclusion is activated as part of responsible gaming, your account may not be reactivated before the specified period has ended.
• When an account is closed, any pending bets will be settled as normal and winnings will be returned via the applicable payment method.

Win Gaming believes betting should be a healthy form of entertainment — not a source of financial stress. That is why we provide a set of tools to help all members stay in control.

• Daily Loss Limit: Set a daily limit on how much you are willing to lose before you start playing.
• Deposit Limit: Set a maximum limit on how much you can deposit daily or weekly.
• Self-Exclusion: Temporarily suspend your account yourself for a set period of time.
• Break Request: Contact the support team to request a temporary break from the platform.

These terms and conditions form the basis of the agreement between Win Gaming and its members. The conditions outlined here apply to all gaming activities on the platform.

• Win gaming reserves the right to update these terms at any time. Members will be notified before any changes take effect.
• Continued use of the platform constitutes acceptance of the updated terms.
• In the event of a dispute over any clause, win gaming's decision shall be considered final.
• Win gaming reserves the right to modify or discontinue any of its services — however, the security of existing balances will always be guaranteed.

For any questions about these terms, contact us at support@wingaming.net. The win gaming Support Team is available to assist you in Bangla.